August 19, 2025

Walmart Selling Strategies to Increase Sales

The Walmart marketplace is an important place to be as an E-commerce retailer. Learn all you need to know about strategies to increase sales on the Walmart marketplace.
Walmart Selling Strategies to Increase Sales
Walmart Selling Strategies to Increase Sales

Key takeaways: 

  1. To increase sales on Walmart, it is important to optimize your product listings with clear titles, rich descriptions, and high-quality images. This improves search visibility, increases your chances of winning the Buy Box, and drives more sales.
  2. Walmart favors sellers who offer low, competitive prices and maintain adequate stock levels. Competitive pricing and reliable inventory management are crucial to maintaining visibility and generating consistent sales.
  3. Leveraging Walmart Sponsored Product Ads can help get your products in front of more buyers, while enrolling in Walmart Fulfillment Services (WFS) improves delivery speed, listing visibility, and customer trust.
  4. Key metrics, such as Order Defect Rate (ODR), on-time shipping, and response time, are critical to your success on Walmart. Falling short of performance standards can affect your visibility or even result in account suspension.

With a growing customer base, low competition, an excellent reputation, and millions of unique online visitors monthly, the Walmart online marketplace is a platform that allows online retailers to grow and expand their business within a short period. 

Thanks to its sophisticated features, online retailers and business owners can sell products on Walmart and maximize their potential. 

However, to become a Walmart seller that is effective and ultimately successful, it is important to know and implement effective selling strategies for selling on Walmart

In this ePlaybooks article, we will run through 8 Walmart selling strategies on how to sell products on Walmart and how to increase online business revenue. 

Why choose the Walmart marketplace? 

Selling on the Walmart Marketplace can provide several benefits for your business. 

If you’re wondering what perks come with selling on Walmart, here are a few reasons why you might want to consider selling on the platform: 

Large customer base

Perhaps one of the most direct benefits of selling on the Walmart Marketplace is access to a large customer base. By selling on Walmart, you get access to millions of potential customers who visit the platform regularly. Walmart's vast reach allows you to showcase your products to a diverse audience, increasing your chances of attracting new shoppers and expanding your customer base.

No monthly fees

Unlike some other online marketplaces, Walmart Marketplace adopts a fair pricing model. You don't have to pay monthly fees or subscriptions. You will only be charged referral fees when you make a sale. 

Leverage Walmart's brand authority 

Walmart holds significant brand authority as one of the world's largest and most recognized retailers. Leveraging Walmart's brand authority can give your products a competitive edge and increase your customer’s confidence. 

Less competition

The Walmart Marketplace has a less crowded competitive landscape than many other online marketplaces like Amazon. The platform carefully selects its sellers based on strict criteria, creating an exclusive group of merchants. This limited competition gives your products a better chance to stand out, capture attention, and pull in sales.

10 top strategies to increase your sales on the Walmart marketplace 

Ready to increase sales on the Walmart marketplace? Here are a few strategies that you can implement to increase sales and become successful on the Walmart marketplace:  

  1. Optimize your Walmart product listings
  2. Implement competitive pricing strategies 
  3. Leverage Walmart Sponsored Products
  4. Offer free and fast shipping
  5. Maintain excellent customer service 
  6. Diversify your product offerings
  7. Run strategic promotions
  8. Optimize for mobile users
  9. Utilize social media marketing
  10. Monitor and analyze performance metrics 

Optimize product listing to increase search visibility

To increase search visibility, reach your target audience, and ultimately get to the first page on the Walmart marketplace, you need to optimize your product listing. 

Not only does optimizing your product listing increase search visibility, but it also helps you rank better, qualifying you to win the Buy Box. Here are simple ways to optimize your product listings and increase search visibility in the Walmart online marketplace: 

  1. Optimize product titles: Your Walmart product title is the first thing customers get to see before clicking on your product. Your product title should immediately tell them what your product is about. It should include relevant details like the color, size, and other relevant product dimensions. To get an idea of how best to write your product title, you can check that of your competitors. Ensure it is short and concrete. Lastly, include relevant keywords. 
  2. Optimize product description: Your product description tells customers why your product is the best fit for their needs. Creatively communicate the features and benefits of your product, including the most important details. Also, infuse relevant keywords to improve search rankings. 
  3. Use high-quality images: To attract new customers and increase your conversion rate, it is important to pay attention to your product images. Ensure they are high quality and match the image requirements of the platform. 
  4. Include the correct product category: When you upload a product type to Walmart, it is important to include the corresponding product category. If you sell clothes, then your product category will be the “Clothing Category”. Placing your product under the wrong category will prevent customers from finding you, decreasing your conversion rates and sales. 
  5. Include shipping details: The Walmart algorithm factors in your shipping fees and shipping days to rank your product on search engines. If you enable Walmart Free Two-Day Shipping, your products will have a better chance of ranking higher than others. 

Optimizing your listing should be a continuous process to ensure you remain visible and attract ready-to-buy customers. This can be time-consuming. 

So, you can work with experts at ePlaybooks to ensure your listing stays updated and discoverable while you focus on other important areas of your business. 

Walmart Listing Quality Dashboard 

With Walmart's Listing Quality Dashboard, you can access your performance, review Walmart's improvement suggestions, and improve your product listing. 

The dashboard reveals your average listing quality as well as a product-by-product breakdown showing the strength of your listing. If you click on “Details'' for a product, Walmart will take you to the “Items Detail Page” where you can access opportunities to improve your product content and pricing. 

Walmart will also show you which part of your content (product title, description, images, etc) needs improvement. 

With this tool, you can maximize potential, increase organic rankings, and increase sales. 

Aim for the lowest and most competitive prices.

Customers want to get the best products at the lowest possible prices. This is something that Walmart considers very seriously. It is also a major determinant for winning the Buy Box. If your prices contradict Walmart's pricing rule, your product may not get published. Worse still, your account could be suspended. 

When setting your prices, consider your product prices and shipping costs to ensure you are still making a profit while setting low prices. 

Leverage Walmart Sponsored Product Ads 

With millions of searches on the Walmart marketplace, you can leverage Sponsored Ads to get your products in front of your customers. With Sponsored Ads, your products can appear in high-traffic placement areas such as Search In-Grid, Product Carousel, and Buy Box. 

Walmart considers factors like product title and description, product category, and frequency of clicks for ranking Ads. 

Running sponsored Ads increases search visibility. It also increases velocity for your best-selling products and seasonal items. 

There are two types of Walmart Sponsored Products Campaign: Automatic campaign and Manual campaign

Automatic campaigns give your product maximum exposure. They are best for brands that are new to advertising or brands that want to launch a product. 

Manual campaigns allow advertisers to handpick their keywords to bid on. They are best for brands that know their customers and have some history selling on Walmart. 

Avoid running low on inventory. 

You may have the lowest prices amongst your competitors, but having no products in stock will easily turn your customers to your competitors and decrease your chances of winning the Buy Box. Ensure you monitor your inventory levels and avoid running low on inventory. If you are using Fulfillment by Walmart, ensure you keep close tabs on your suppliers and make sure your products get to the Walmart ecommerce fulfillment center at the right time. 

Enroll in Walmart Fulfillment Services (WFS)

If you want to fulfill your orders quickly and maintain high shipping standards, you can enroll in Walmart Fulfilment Services. 

Walmart Fulfillment Services (WFS) allows Walmart to handle your warehousing, packing, and shipping, while you focus on other areas of your business. This gives your listings a boost in visibility and trustworthiness. With WFS, you get a fast 2-day shipping badge on your product listing, which is great for attracting and converting customers.
WFS also reduces logistical complexities, lowers return and cancellation rates, and increases your chances of winning the Buy Box.

Pay attention to your Order Defect Rate (ODR)

Your Order Defect Rate (ODR) is an important seller metric that determines your performance in the Walmart marketplace. 

The Order Defect Rate metric takes into account Cancellation Defects, Delivery Defects, Return Defects, and Customer Complaints. 

Walmart sellers are expected to meet the following performance metrics: 

  • 90-Day Order Defect Rate <2%
  • On-Time Shipment Rate >99%
  • Valid Tracking Rate >99%

Walmart will give sellers 30 days to improve if they are unable to meet these standards. However, if this does not happen, Walmart may suspend seller privileges. 

Deliver the best customer service. 

The best-selling strategies are customer-centric. Delivering the best customer service improves buyer trust and attracts repeat customers who can become loyal fans of your brand. Plus, they are more likely to drop a good product review on your page. Also, loyal customers improve word-of-mouth marketing, attracting new customers. 

Here are a few ways to get your customers coming back to your online store: 

  • Be realistic and honest with your promised delivery. Nothing frustrates a customer more than dashed expectations. 
  • Reply to customer complaints and queries as quickly as possible. 
  • Include enough information about your product in the product description. 
  • Ensure products are delivered on time.

Here are some customer support metrics you should also pay attention to: 

  • Shipping standard rate should be 99% or greater. This is to ensure that you have good organic rankings.
  • Product shipped rate should be at least 99.5%.
  • Product cancel rate should be under 1.5%.
  • Keep your returns rate under 3% and process all your refund requests within one day of getting a receipt from buyers.
  • Your 90-Day Seller Rating metric should be equal to or less than 90%.
  • Customer service escalation rate should be less than or equal to 0.5% 
  • You should answer at least 60% of customer calls (you shouldn't get below 4%) and 90% of customer emails within one day.
  • Each order file needs to be confirmed and received by Walmart within one hour of getting the receipt. The electronic notice of shipment confirmation has a four-hour window opening. 

Draw attention to your product listings with strategic promotions 

One of the best ways to draw eyes to your product listing and increase sales is to run promotions. 

You can run promotions under one of these badges: Clearance or Reduced

Running the Clearance promotion displays the CLEARANCE badge, which tells customers that they are getting a better-than-average deal on the product. This promotion can help you get slow-moving products or seasonal products out of the way. 

On the other hand, running the Reduced promotion shows customers the REDUCED PRICE badge of $5 off on products more than $100 or a 5% off on products lower than $100. This type of promotion helps give your product a boost. 

Build your reputation and credibility on the Walmart marketplace 

Walmart has a powerful reputation and consciously picks bestsellers to sell on the platform. They also ensure that sellers maintain good credibility and reputation while selling on the platform. 

To maintain your credibility, ensure that your fulfillment process is a smooth procedure from start to finish. 

Walmart also requires that you maintain a feedback rating of 99%. This is in addition to a customer rating of 4.5 stars. 

Maintaining your credibility not only ensures you stay relevant on the platform but also builds buyer trust. 

Track performance and continuously optimize

Without tracking your performance, you are simply flying blind. You can check your Walmart Seller Center to get detailed analytics that will help you refine your strategy.

You want to check your performance scorecard to monitor fulfillment, customer service, and shipping metrics. Advertising reports show you how to adjust your ad spend and target based on performance.
You can also get tips on your Listing Quality dashboard to improve your product listing and improve discoverability.
Ensure you test and iterate regularly based on reports. What worked a month ago may not work today.

Final thoughts 

Selling on the Walmart Marketplace opens up exciting opportunities for online retailers to reach millions of customers. With the right strategies in place, you can boost your sales, grow your brand, and scale your business faster. At ePlaybooks, we’re your trusted companion, ready to guide you through every step of the Walmart selling journey and help you succeed.

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Frequently Asked Questions (FAQs)

What is Walmart's selling strategy?

Here's what Walmart’s selling strategy looks like: 

  • Low prices: Walmart focuses on consistently providing Everyday Low Prices (EDLP) across all product categories to attract customers. 
  • Variety of products: Walmart offers different variety of products from groceries and apparel to electronics and home goods, both in-store and online. 
  • Omnichannel integration: Through Buy Online, Pick Up In Store (BOPIS), ship from store, curbside pickup, and Same-day and next-day delivery, Walmart combines its vast network of physical stores with its online platform. 
  • Supply chain and logistics: Walmart continuously invests in innovating its supply chain through automated distribution centers, inventory optimization, and Walmart fulfillment services. 
  • Customer satisfaction/seller performance: Walmart holds third-party sellers to high performance standards, including fast shipping, responsive customer service, and accurate listings and quality products.

What is the best strategy to increase sales?

There isn't exactly a one-size-fits-all strategy to increase sales, whether it is a physical store or an online marketplace. However, the best strategies touch key areas of business, including customer satisfaction, operations, pricing, and data-driven decision making. 

So the best strategy to increase sales is to deliver value through quality products, pricing, great customer service, and marketing, backed by data and continuous improvement.

What is Walmart's unique selling point?

Walmart’s unique selling point is to offer low prices every day on a wide variety of products, both in-store and online. This has helped Walmart become one of the largest and most trusted retailers in the world. Customers trust that Walmart will have what they need at a competitive price, when they need it.

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