July 23, 2024

Step-by-Step Guide to Amazon Seller Repay 

Take control of your Amazon Seller Repayments with our step-by-step guide! Learn all about the invoicing, tracking, and repaying process.
Step-by-Step Guide to Amazon Seller Repay 
Step-by-Step Guide to Amazon Seller Repay 

The Amazon marketplace is one of the largest and most lucrative ecommerce platforms and online marketplaces in the world. It comes with tools and features that make it easy for sellers to increase sales and grow their business. 

However, selling products on Amazon doesn't come cheap. There are several fees associated with selling on the platform. In addition, failing to pay these fees may have some unpleasant consequences. Amazon Seller Repay is a feature that allows sellers to repay Amazon for various charges.

In this guide, we will look at what Amazon Seller Repay is, different types of Amazon fees, and how you can avoid incurring Amazon Seller Repay charges.

What is Amazon Seller Repay? 

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Amazon Seller Repay or Amazon Seller Repayment charges are fees that Amazon takes out of your registered credit card for unpaid charges. 

Amazon has fixed charges that it automatically collects each month. This includes your Amazon Seller Account fees, refunds to customers, and advertising fees, among other fees for programs you enrolled for. 

Amazon can automatically take out fees from your account for each billing cycle. However, if your account doesn't have enough funds, Amazon tries to charge your credit card. These charges emerge as “Amazon seller repay”. Amazon may schedule automatic repayments or allow manual repayments based on your preference. You can repay through direct bank transfers or use funds from your Amazon seller account balance

Keep in mind that Amazon seller repay charges can come as an unwanted surprise and may even affect your business. 

Examples of situations that can lead to Amazon Seller Repay charges 

Amazon Seller Repay charges can arise in various situations, affecting sellers who have insufficient funds in their accounts to cover the required fees. Here are a few situations that can lead to Amazon Seller Repay charges: 

  1. Insufficient funds in your Amazon Seller Account

As a professional Amazon seller, you have a recurring monthly fee of $39.99, regardless of how many sales you make. If your account does not have enough funds to cover this fee, Amazon will attempt to recover the cost from your credit card.

So if you have a total account balance of $20 and you have a $40 outstanding fee, Amazon will charge your credit card for the difference.

  1. Customer refund requests

When a customer requests a refund for a product you've sold, Amazon may return the referral fee it collected on that item, minus an applicable administration fee. So, Amazon deducts the referral fee plus the administration fee from your account. If your account balance is insufficient to cover this amount, a seller repay charge may be applied.

  1. Fees for Amazon programs and services 

Programs such as Fulfillment by Amazon (FBA), advertising, inventory placement service, or premium account services attract additional fees. If you are unable to cover the fees and it exceeds your account balance, Amazon will seek to recover the shortfall from your credit card. 

How does Amazon apply Amazon Seller Repay charges? 

Typically, Amazon Seller Repay charges are common with sellers who use the Professional Amazon Seller account. 

If you have a Professional Selling account and sales have been down and you consequently can't cover the monthly subscription for your seller account, Amazon will still charge you for it through your registered credit card.  

Also, Amazon will charge you for programs like Amazon FBA, Advertising, and so on.

At the end of every billing cycle, Amazon will attempt to collect charges from your account. If there are insufficient funds, Amazon will then charge your registered credit card leaving you with a seller repayment fee. 

Failure to settle the total amount due can lead to additional consequences for you as an Amazon seller. This may be temporary selling restrictions or even permanent suspension of your accounts on the Amazon Marketplace. So, it is important to monitor your account balances closely and address any outstanding fees promptly.

What are the different types of Amazon fees? 

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To avoid Amazon Seller Repay charges and sell successfully on the Amazon marketplace, it is important to take note of the different types of Amazon seller fees

Here are some of the most important Amazon fees to take note of: 

Amazon Seller Account fees

Amazon features two types of selling accounts:

  • Individual seller account
  • Professional seller account 

Individual seller account

With the Individual seller account, you pay a fee of $0.99 per Amazon sale. This is also referred to as Per-item fees. These fees are only charged after you make a sale. The Individual seller account is ideal for Amazon sellers who sell less than 40 Amazon products per month. 

Professional seller account 

The Professional seller account comes at a monthly fee of $39.99 per month. With this seller account, you get access to a plethora of features and programs including advertising, Amazon seller reports, and so on. You also get access to sell in all accessible product categories. 

This type of seller account is ideal for Amazon sellers who can sell more than 40 products per month.

Referral fees

With every Amazon product sold, Amazon charges a Referral fee. This fee is a percentage of the total price of the product and varies depending on the product category. Typically, this falls between 6% to 20%. Also, some products in certain categories incur what is called Minimum Referral Fees. 

Amazon FBA fees 

Amazon offers two fulfillment options to sellers: Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM)

With FBM, sellers handle the entire fulfillment process. On the other hand, with FBA, Amazon handles the entire process of storing, packing, shipping, and customer service. With this service, you can focus on important areas of your business that directly impact sales and revenue, while Amazon does the rest. However, this comes at a cost. 

FBA fees vary depending on a number of factors including the size and weight of your product, inventory levels, selling volume, and so on. You can check out the various Amazon FBA fees here

Closing fees

For every media item sold, sellers pay a closing fee of $1.80. These media categories include Books, Amazon software, DVDs, Video Games, Music, etc. 

High-volume listing fees 

If you have a huge number of products within Amazon's listings that you haven't sold in the past 12 months, you will need to pay for what is called “Cataloging Costs”. Amazon charges $0.005 per eligible listing. However, Amazon waves this fee for the first 100,000 listings. 

If you meet the following criteria, you will be charged high-volume listing fees: 

  • If your ASIN is listed in a non-media category 
  • ASIN should have been created at least one year ago. ASINs created less than a year ago will not be charged high-volume listing fees 
  • If the ASIN hasn't sold for over a year
  • ASINs above 100,000 eligible listings will be charged 

Amazon Refund Administration fees

Refund Administration fees are charged when you refund a customer for an order for which you already received payment. When this happens, Amazon refunds the amount of the product’s referral fee and takes out the Refund Administration fee. This is calculated as 20% of the referral fee for the Amazon product. 

Shipping costs 

While they are not part of Amazon's fees, you may also incur unexpected shipping costs if you don't charge enough based on your sales volume. 

How to avoid Amazon Seller Repay charges 

Be Smart Amazon Seller

Amazon Seller Repay charges can be unexpected and may even get overwhelming. Here are some tips that can help you get around it: 

  1. Understand Amazon's fee structure 

To avoid unexpected charges, it is important to understand Amazon's fee structure and know which applies to your seller account. Monitor your Payment Reports on your Amazon Seller Central account and assess your regular charges. Record all fees that apply to your product. This will ensure you stay up to date with all your fees. 

  1. Manage your cash flow

You want to estimate your expected sales and expenses accurately. This will help you foresee your monthly fees and plan accordingly. Ensure you allocate a portion of your sales revenue specifically for covering Amazon fees. This ensures that you always have enough funds to pay your bills on time. 

  1. Deliver your payments on time

Understanding your Amazon fee and monitoring your cash flow will help you deliver your timely payments. If possible, you can automate your payments to ensure they are made on time, even if your bank account balance fluctuates. If you don't have enough funds to cover your fees, you can use your credit card in advance to avoid Amazon Seller Repay charges. 

  1. Be proactive 

You want to make it a habit to regularly check your Amazon seller account for any changes in fees or account status. In the Payments section, you can download transaction reports for detailed records of charges and repayments.Keep your contact information up to date in your Amazon Seller Central. This ensures that Amazon can reach you if there are any issues with your account. You can compare these reports with your bank statements to ensure all transactions are accurate.

Canceling your Amazon Seller account 

For many sellers, canceling your seller account is the easiest way to avoid incurring costs especially when you are not selling products or making profits. 

While this is an easy way to avoid unexpected costs, there's a big catch. 

If you decide to close your account, you will never be able to sell on the platform because Amazon doesn't reinstate closed accounts. 

To sell on Amazon again, you will need to restart the entire process of setting up a seller account. 

However, if you want to close your seller account, here's how: 

  • First, go to your Amazon Seller Central account
  • Next, click on the “Contact Us” page 
  • Next, click on “Close Your Account
  • Lastly, fill out the form and submit your request. An Amazon associate will review your request and reach out to you via email when your account has been closed. 

Conclusion 

Selling on Amazon comes with various fees which could pile up and incur unexpected charges when sales are low or you're not actively selling products on Amazon. 

To avoid this, it is important to thoroughly understand the Amazon fee structure and ensure you make payments on time. 

Frequently Asked Questions (FAQs)

What is seller repayment in Amazon?

Amazon Seller Repay refers to the charges that Amazon applies to your Amazon seller account when there are outstanding balances after attempting to collect fees automatically from the seller's account. These charges are essentially the fees that Amazon tries to collect from your account balance or credit card to cover past unpaid charges.

How long does Amazon seller take to pay?

Amazon pays sellers every two weeks, specifically on the 1st and 16th day of each month. There is a mandatory seven-day holding period for all payments. After an order has been delivered, Amazon holds the payment for 7 days to give the buyer time to inspect the item and request a refund if necessary.

Does Amazon charge sellers for refunds?

Yes, Amazon charges for refunds. When a buyer requests a refund for an order, Amazon processes the refund on behalf of the seller. While the specifics of the refund process can vary depending on the reason for the refund e.g., buyer dissatisfaction, product defect, etc., you are generally responsible for the cost of the refund.     

What happens if you dispute a seller repayment charge on your credit card statement? 

If you dispute a repayment charge on your credit card statement, Amazon investigates the dispute through an Amazon Pay investigator. This involves reviewing the information provided during the dispute. Amazon may contact you for further information if necessary. The final outcome of a chargeback can take up to 90 days from the date the charge was disputed with the issuing bank. Sometimes, it may take longer than 90 days.

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